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• Do we book shows in Naplan week?
  Yes, we do, dependant on the customers availability?
• Do we send promo emails from the erm using the sales team email address or our personal ones?
  All emails or email marketing promos are to be sent directly from the ERM.  At no point ever should an employee/contractor send an email using
• Do we have to create a new account even if the customer asks to talk to someone else or do we need to create it after at least having single communication with the new person?
  Yes, you would need to create a new customer. steve.baltzois [16:11] @nash.sharma: What you need to do is create a history note on the account of the customer
• Do we send the promotional material and advertising material to the customer?
  This varies depending on what event it is. For corporate events, we are able to send promotional material for the customer to print out and use. For
• Deposits for Events, shows and products
  Most of Iconic's events, shows and products require a deposit.  Where a deposit is required, the amount for the deposit will be displayed on the
• Do the performers need to be on a staged area higher than the audience or can they be on the floor, the same level as the audience?
  The show is adaptable, so we do not require a raised area. While it is ideal, it is not required and can be at the
• Does the performance require electrical connection? that is for visuals, sound etc.
  Yes, all Iconic shows do require access to an electrical powerpoint. A generator can be provided if there is no access to an electrical powerpoint,
• Discount for Sales Staff 5%
  All Sales and Event Staff are provided and given a 5% Discount Code valid for 1 year and 100 uses. The 5% Sales Discount should be
• Download VOIP Lync Phone System Software
  To download the phone system software here are your details. Click on this secured link to download the correct version of the software https://www.dropbox.com/sh/448kujxpoacu0c9/AAAqq3L-rtpE79-iJ4LOJfXqa?dl=0 The password
• Dropped off CCRP in North Sydney or North Shore Suburbs, what do I do to return back to Sydney CBD? Am I allowed to take the harbour bridge toll now that I am empty in the North Sydney and North Shore Suburbs?
  If you have dropped off a CCRP in the North Sydney or the North Shore or Northern Beaches you are allowed to take the Harbour
• Dettol and Cleaning of Vehicles for Coronavirus Protection
   Updated 28 July 2020 23:02 by @Reception Staff at Iconic Productions Sydney - Faith  All cleaning equipment is now located at the new large
• Diesel Additive for Iconic Company Vans Trucks Only
  The company vans and trucks now have a Diesel Additive to help improve fuel efficiency and engine stability.  The diesel additive is labelled and placed
• Digital Luggage Scale Manual by Digtech
  Digital Luggage Scale Manual by Digtech To view the manual click on the following Iconic Secured DropBox Link below.  Please note you do require permission to