Content in Lync Server Phone System

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• Download VOIP Lync Phone System Software

  To download the phone system software here are your details. Click on this secured link to download the correct version of
  118 views
• If unsure on something or anything about my job or role or there is a problem or a question asked has not been answered, what should I do?

  Iconic Productions and the Company Directors stand by the strong Brand and Level of Performance that makes Iconic Productions successful,
  2912 views
• SETTING UP VOIP LYNC PHONE SYSTEM (MANUALLY)

  After downloading the Lync Software for your PC, proceed to setup the phone system with the exact settings.  The settings
  265 views
• 1) How to make a phone call on Lync VOIP Phone system

  To make a phone call from the Lync VOIP Phone System do the following. Ensure your VOIP Phone system is on
  89 views
• 2) How to put a customer on hold on the Lync VOIP Phone System

  Putting a customer on hold using the VOIP Phone System is very easy. While on a call and on the Phone
  67 views
• 3) How to transfer a call on Lync VOIP Phone System

  Transferring a call on the VOIP Phone System can be done using the following steps. To transfer a call to another
  66 views
• 4) How do I hang up, or end a call, or close a call on Lync VOIP Phone System.

  To enda a call, close a call or hang up on a customer after finishing to speak with the customer
  55 views
• Groups, Status, Relationships, New features on Lync VOIP Phone System do not work.

  The features have been deactivated in the company's VOIP Phone System programming as they are not useful functions to
  59 views
• How do I request or suggest a change to a script or task, or activity or related work duty?

  All changes or suggestions to change, omit, or improve something relating to a duty, task, script, stage direction or procedure
  3458 views
• How to setup a Conference Call or Meeting Call or Multiple Staff Support Call on Phone System

  Sometimes where required, staff and/or contractors may need to setup a Conference Call or Meeting Call or Multiple Staff Support
  75 views
• My phone button has a red line diagonal cross on it. What is this and what do I do?

  If on your VOIP Phone system, whilst on a call you notice that your button has a red line
  51 views
• Should I change my work status on the Lync VOIP Phone System? My Work Status on the Lync VOIP Phone System has changed or my work status does not show as available. How do I make my status as available?

  The Lync VOIP Phone System Status feature is not recommended to be used and will interfere with all the other
  106 views
• What do I do if I have seen a broken, or damaged prop, equipment or item or I have broken or damaged company prop or equipment.

    Updated FAQ by Beau Sherman | 05 Dec 2019 13:28  The company administration team has been looking at a
  558 views

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