Content in Add New Order / Book Event

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• If unsure on something or anything about my job or role or there is a problem or a question asked has not been answered, what should I do?

  Iconic Productions and the Company Directors stand by the strong Brand and Level of Performance that makes Iconic Productions successful,
  340 views
• A customer from a school has questioned the GST amount, as the price of GST was not included. Do all schools get the GST back from the government?

  All show and event prices are displayed without GST.  GST is added to the final total amount payable. Schools, vacation care
  34 views
• A customer would like to have two shows on the same day, but the product availability page shows only 1?

  If a customer wants two or more shows on the same day and the product availability page only shows 1
  26 views
• Adding additional tickets to an existing order

  If a customer wishes to add additional tickets an event, follow this procedure. Use the same procedures as How to
  15 views
• Deposits for Events, shows and products

  Most of Iconic's events, shows and products require a deposit.  Where a deposit is required, the amount for the deposit
  29 views
• How can a customer make a booking? What options do we provide to customers to make a booking?

  VERY IMPORTANT ALL SALES & EVENTS STAFF:   AT NO STAGE SHOULD A BOOKING BE MADE BY EMAIL.  IT IS NOT
  31 views
• How do I add another product to an order?

  To add 2 or more product to an order in the ADD NEW ORDER, in part 2 of the page,
  17 views
• How do I request or suggest a change to a script or task, or activity or related work duty?

  All changes or suggestions to change, omit, or improve something relating to a duty, task, script, stage direction or procedure
  411 views
• I am in the middle of booking a show and product details and option box is not working. I keep getting "select product". I have already selected the product.

  If this occurs, check the following: Have you selected the product? If YES - problem should be fixed. If NO - continue Have you
  17 views
• I keep getting "Option Tab Fields and/or Configurable Fields are NOT COMPLETED. Click on the Tabs and complete the fields." when using the product availability page or when trying to add a new order.

  If you get the following error message. "Option Tab Fields and/or Configurable Fields are NOT COMPLETED. Click on the Tabs and
  36 views
• I made a booking and i am on the page where it says add order. Now the customer wants the tax invoice to be sent to her e mail id and she gave it to me just before clicking ADD NEW order. What do I do.

  You should have confirmed the email address before this.  But in the final payment window up the top right you
  17 views
• Product Availability. Sales Production Calendar. How to use the Product Availability Page to find the next best available date.

  In view of the challenges, difficulties and issues with find the most suitable event date to book an event, it
  3718 views

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