If a customer wishes to add additional tickets an event, follow this procedure.
- Use the same procedures as How to add a new order?. except when you are in
- Select
in the Product Search field
- Select
- The amount to be entered here is the original price per ticket as in the Customer's Current Open Booking.
Important: You will need to check the customer account in Orders and find the price per ticket they originally paid. - After entering the original price per ticket from the current booking the customer is adding tickets to,
Add the number of extra tickets the customer is buying in - Press the Options TAB
- Enter all the required fields of the original booking in the Options TAB.
Important: This is vital as the extra tickets have to be applied to the Original Booking Event Order. Make sure this is 100% accurate. - When all the details are entered correctly, press the
 button.
- Continue with the New Order in the same way you book a Product or Event Order.
- In theÂ
section
Important that this Address here is the same as the Original Booking Order the Additional / Extra Tickets are being issued for. This can be found on the Customer's Account Orders TAB. - Continue with the order in the same procedures of How to add a new order?Â
- Important: Discounts and Vouchers cannot be applied to
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