When you first begin speaking with a potential customer on live chat you should use these responses ALWAYS in the
Iconic Productions and the Company Directors stand by the strong Brand and Level of Performance that makes Iconic Productions successful,
All customer who visit and browse our website will automatically send all sales/events staff notification. This is a great opportunity
Our customers and potential browsers may use our Online Live Chat System to enquire about a booking or an event
LIVE CHAT is a instant chat system that monitors all potential browsers and customers who access or browse any of
LIVE CHAT is a instant chat system that monitors all potential browsers and customers who access or browse any of
LIVE CHAT is a instant chat system that monitors all potential browsers and customers who access or browse any of
If you receive the window that says
Visitor Test Custoemr is already being assisted by (xxxxx).. Are you really sure you
All changes or suggestions to change, omit, or improve something relating to a duty, task, script, stage direction or procedure
If you need to transfer a chat with a customer/visitor on LIVE CHAT to another staff member press the
This will
This is not a problem and is the system tracking regular customers based on the cookies left on the customer
The Actions buttons  in the LIST OF CUSTOMERS WAITING page on the ERM have the following usage and mean.
Â
The  allows
The buttons  found on the Iconic Staff LIVE CHAT window have the following meaning and usage.
The  in  allows staff to transfer chats
The customer/visitor LIVE CHAT window had four buttons as shown below, located near the top of the window.
Â
The in
In the ERM menu item of LIVE CHATÂ Â the following menus are listed and do the following function.
Â
The  LIVE CHAT Site