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ERM User Manual
.... Activities
.... Add New Order / Book Event
.... Bulk Edit Product Calendar Page
.... Customer
.... Emails and Sending Emails
.... Error Message
.... Live Chat
.... Opportunities
.... Payments
.... Product Availability Page
.... Region Zone
.... View Activity Task List Page
.... Slack Broadcast
Shows / Events / Performances
.... Colonial Tales
........ Script - Colonial Tales
.... CSI - Forensic Science (a Forensic Science Incursion for Schools)
........ Script - CSI: Forensic Science
.... Events & Festivals
........ Town Crier / Compere
........ Tales of Tales
........ Street Theatre "The Troupe"
........ Historical Demonstrations
.... Expedition to Colonial Australia
........ Script - Expedition to Colonial Australia
.... Federation of Australia 'Road to Federation' Show
........ Script - Road to Federation
.... GALLIPOLI Live! The Real ANZAC Story
........ Script - GALLIPOLI Live! The Real ANZAC Story
.... Gold Rush Show
........ Script - Gold Rush Show
.... Remembrance Day Live - A Story of November 11
........ Script - Remembrance Day Live - A Story of November 11
.... Spruiking
........ Script - Spruiking
.... Strike Me Lucky
........ Script - Strike Me Lucky
.... Theatre Restaurant "A Colonial Night"
........ Script - "A Colonial Night"
.... Packing Lists for Stage 1 and Stage 2 Shows and Event - Stock Control Inventory
ProjeQtor
Server - Workstations - PC
Film Movie & Video Productions
ProjeQtor - Project Management Software
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My Rosters Menu item
The My Rosters Menu Item will display your rosters in a sequence of days. Click on the drop arrows to ...
Events Menu - what is this in the Roster Server
The Events menu item displays a list of events that you are permitted to see. Based on your user permissions, ...
Accommodation and what is required by all employees when residing in Company Leased Properties.
BEFORE YOU CHECK-IN there are things all workers must do, follow and be aware of. If you are aware and understand ...
ERM User Manual / Live Chat
Quick Reference Online CUSTOMER ENQUIRY REQUEST on LIVE CHAT
Our customers and potential browsers may use our Online Live Chat System to enquire about a booking or an event ...
Vehicle Travel and Expense Form Log - Travel Log - Vehicle Log
Updated 21 May 2022 13:01 by @steve.baltzois  We now have a new and updated system for the Vehicle Travel and ...
I need support who do I speak to?
The office of Iconic has 5 support staff working across the 3 offices in the USA, United Kingdom and Australia. To ...
1) How to make a phone call on Lync VOIP Phone system
To make a phone call from the Lync VOIP Phone System do the following. Ensure your VOIP Phone system is on ...
2) How to put a customer on hold on the Lync VOIP Phone System
Putting a customer on hold using the VOIP Phone System is very easy. While on a call and on the Phone ...
Should I change my work status on the Lync VOIP Phone System? My Work Status
The Lync VOIP Phone System Status feature is not recommended to be used and will interfere with all the other ...
02 Training All Persons = Never Assume and be 100% on point at all times
Iconic Productions brand is based on the fact that we are always 100% on point and accurate in everything we ...
03 Training All Persons = Using SLACK and communicating with SLACK
Iconic Productions uses a sophiscated online digital communication program called SLACK. Slack means Searchable Log of All Communication and Knowledge ...
04 Training All Persons = Slack Threading and Thread conversations
There is an additional feature in SLACK that allows for conversation threading. This refers to specific ongoing conversations are unique ...
FAQ 01 Training All Persons = FAQ login and how to use the FAQ
ICONIC FAQ and KB is written for all ICONIC staff, employees, contractors and freelancers. It is the knowledge base, training ...
Sales 01 Training for Sales & Events = ERM and View Activity List and Clearing
The ERM is ICONIC uniquely designed software program that all Sales and Events Staff will use in their work. There are ...
Sales 02 Training for Sales & Events = ERM Customer Detail Page
The ERM is ICONIC uniquely designed software program that all Sales and Events Staff will use in their work. There are ...
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