235 search results

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• ERM User Manual / Activities
  How to clear an activity from the View Activities / Task List?
  HOW TO CLEAR AN ACTIVITY FROM THE VIEW ACTIVITIES / TASK LIST: In the View Activity / Task List, you will ...
• ERM User Manual / Activities
  What to write in the Details Box of Clear Activity Page
  What are the important things to remember to write in the Details Notes Box of the Clear Activity Page. There are ...
• ERM User Manual / Emails and Sending Emails
  Do we send promo emails from the erm using the sales team email address or
  All emails or email marketing promos are to be sent directly from the ERM.  At no point ever should an ...
• ERM User Manual / Opportunities
  How do I close an open opportunity as won? How to change an Opportunity
  If a customer has an opportunity that is opened and you wish to change this into a new order and/or ...
• ERM User Manual / Opportunities
  What does Closed-Lost mean in Opportunity Page?
  CLOSED-LOST is used when an opportunity that was open has been lost for a reason.  If a customer has an ...
• ERM User Manual
  What does INACTIVE mean in Opportunity Page?
  INACTIVE is used by the team supervisors or Event Managers when an opportunity has been left untouched for quite awhile, but ...
• ERM User Manual / Opportunities
  How do I edit an Opportunity?
  When the customer calls back or you do a follow up call for this customer or a customer who has ...
• ERM User Manual / Opportunities
  Error connecting to database. Can\'t use test_db : Can't connect to local MySQL server through
  I am receiving the following error message Error connecting to database. Can\'t use test_db : Can't connect to local MySQL server ...
• ERM User Manual / Customer
  I have been given new details for a customer account. Do I change the
  The answer is NO!.  Do not change the details of an existing customer account, unless that specific customer is asking ...
• ERM User Manual
  Product Availability. Sales Production Calendar. How to use the Product Availability Page to find the
  In view of the challenges, difficulties and issues with find the most suitable event date to book an event, it ...
• ERM User Manual
  How can a customer make a booking? What options do we provide to customers
  VERY IMPORTANT ALL SALES & EVENTS STAFF:   AT NO STAGE SHOULD A BOOKING BE MADE BY EMAIL.  IT IS NOT ...
• ERM User Manual / Error Message
  Unable to connect to Server notice (Network Connection Error)
  when you get Error of "Unable to Connect", call me to fix not possible and send email to me not ...
• ERM User Manual
  Customer Status. What is Active and Inactive do on the Status of a customer or
  The ACTIVE and INACTIVE options in CUSTOMER STATUS and COMPANY STATUS turns a customer or company into an ACTIVE status ...
• 
  Does the performance require electrical connection? that is for visuals, sound etc.
  Yes, all Iconic shows do require access to an electrical powerpoint. A generator can be provided if there is no ...
• 
  Best times to contact schools, school teachers (during Daylight Savings)
  Over the years we have found most school teachers are best contactable during the following times.  The times listed below ...

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