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• Server - Workstations - PC
  WHM Server Iconic Details
  Username: root Password: Iconic2014.!$ ...
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  Call Sheet 2014.09 Sept (Sept 01 - Sept 7, 2014)
  THE FOLLOWING CALL SHEET IS FOR THE USE OF VINCE WREN'S CONTRACTORS FOR THE EVENT/SHOW owned by Vince Wren. If ...
• ERM User Manual
  Step 2: What to do when the client has entered the car / just before
  The following procedure is required to be followed when the client has entered the car and you are just about ...
• ERM User Manual
  What do the abbreviations or acronyms mean in the ERM for Sales & Event Staff?
  There are many acronyms or abbreviations that staff of Iconic use when writing the history of a customer call or ...
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  A customer from a school has questioned the GST amount, as the price of GST
  All show and event prices are displayed without GST.  GST is added to the final total amount payable. Schools, vacation care ...
• ERM User Manual / Live Chat
  What do the buttons on the customer/visitor LIVE CHAT window mean and do?
  The customer/visitor LIVE CHAT window had four buttons as shown below, located near the top of the window.   The in ...
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  What sized area is required for the performance?
  The size of the area required for the performance is at minimum the stage space of 4-6 metres wide, by ...
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  Does the performance require electrical connection? that is for visuals, sound etc.
  Yes, all Iconic shows do require access to an electrical powerpoint. A generator can be provided if there is no ...
• ERM User Manual / Live Chat
  Live Chat tracking shows track history with same date and time for every customer and
  This is not a problem and is the system tracking regular customers based on the cookies left on the customer ...
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  Exciting News Email Template to encourage customer purchase, showing benefits of Educational Events to have
  The following written content is a sample letter we call "EXCITING NEWS" that we recommend to use as a persuasive ...
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  Setup props, setting scene for stage 1, stage 2 shows and events (staff only)
  The following images and files attached are for use to assist with setting up props, prop tables, wardrobe and setting ...
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  Staff security photo on Slack and how to upload it on staff account
  For security reasons, all staff and contractors are required to upload a professional and sensible photo (that meets the Iconic ...
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  1) What should I do on my first log in to the Roster System
  Just after you authorise your staff Slack Account with the Iconic proprietory Roster System, you should complete your User Profile ...
• Shows / Events / Performances / Gold Rush Show
  Setup props, setting scene Gold Rush Show (staff only)
  The following images and files attached are for use to assist with setting up props, prop tables, wardrobe and setting ...
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  Setup props, setting scene Anzac Story, Anzac Live or Rememberance Day Live (staff only)
  The following images and files attached are for use to assist with setting up props, prop tables, wardrobe and setting ...

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