256 search results

Page 15 out of 256 search results

• ERM User Manual / Opportunities
  What is the Competitors field in Opportunity for?
  The  field is used for when an opportunity is lost and the reason was due to a competitor.  In the ...
• Shows / Events / Performances
  Risk Assessments for Educational Show
  We do have a risk assessment for shows performed in educational schools and educational venues. If a customer would like a ...
• ERM User Manual / Activities
  What is a follow up activity?
  A Follow up Activity is often created after sending an email or clearing an existing activity. It is similar to a ...
• ERM User Manual / Activities
  What is a New History?
  A New History is exactly as it sounds.  It means you are making a new historical note based on either a ...
• ERM User Manual / Customer
  When adding new customer to existing company, I place in email address and red box
  This indicates that the customer's email address is on the system.  If this is the case, you will not need ...
• ERM User Manual
  Product Availability. Sales Production Calendar. How to use the Product Availability Page to find the
  In view of the challenges, difficulties and issues with find the most suitable event date to book an event, it ...
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  A customer from a school has questioned the GST amount, as the price of GST
  All show and event prices are displayed without GST.  GST is added to the final total amount payable. Schools, vacation care ...
• ERM User Manual
  How can a customer make a booking? What options do we provide to customers
  VERY IMPORTANT ALL SALES & EVENTS STAFF:   AT NO STAGE SHOULD A BOOKING BE MADE BY EMAIL.  IT IS NOT ...
• 
  Can a customer use the images on the web site and print them?
  Yes, only if the customer has booked an event with Iconic Productions. If the customer cancels the event they are no ...
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  Can we do the event at the clients venue? Or at our venue?
  Yes events can be done at the clients venue (preferred method) Iconic Productions does not have a venue of our own.  ...
• ERM User Manual / Live Chat
  What do the buttons on the customer/visitor LIVE CHAT window mean and do?
  The customer/visitor LIVE CHAT window had four buttons as shown below, located near the top of the window.   The in ...
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  What sized area is required for the performance?
  The size of the area required for the performance is at minimum the stage space of 4-6 metres wide, by ...
• 
  Does the performance require electrical connection? that is for visuals, sound etc.
  Yes, all Iconic shows do require access to an electrical powerpoint. A generator can be provided if there is no ...
• ERM User Manual / Live Chat
  Live Chat tracking shows track history with same date and time for every customer and
  This is not a problem and is the system tracking regular customers based on the cookies left on the customer ...
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  Promotional and marketing packages available for customers
  Iconic Productions offer promotional packages to customers who have an event booked.  At the present time there are 4 promotional ...

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