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• ERM User Manual
  03 Customer Detail or Customer Edit or Customer Account Page
  The Customer Detail or Customer Edit or Customer Account Page is where you will find all details and information of ...
• ERM User Manual / Live Chat
  2) Live Chat - CUSTOMER ENQUIRY REQUEST on LIVE CHAT notification. What is it
  LIVE CHAT is a instant chat system that monitors all potential browsers and customers who access or browse any of ...
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  How to communicate with and use SLACK Communications.
  UPDATED POLICY 16 July 2019 by @kelvin.lee Clause SENDING / COMMUNICATING ABOUT THE EVENT MANAGEMENT JOB SHEETS, has been removed due ...
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  How to speak directly or privately with a staff member on SLACK.
  SLACK COMMUNICATION SYSTEM FOR STAFF INTERNALLY: All Communication between Staff is to be done through SLACK COMMUNICATIONS. To access the ...
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  01 Starting my shift - things to know and do.
   Updated 23 August 07:05 by @greg.paff  New Auto Chauffeur Job Allocation upgrade. After logging on to the Job APP have you ...
• ERM User Manual / Emails and Sending Emails
  Can I send an email internally to staff members? What are staff personal emails
  No.  Staff email address are only used for username purposes and access into the systems.  All staff are connected to ...
• ProjeQtor
  How to Link an Activity or Ticket to an existing Activity or Ticket
  We use the Linked Elements feature on ProjeQtor to link activities or tickets together, especially if they are related, are ...
• ERM User Manual / Live Chat
  3) Live Chat - CUSTOMER LEFT MESSAGE on LIVE CHAT notification. What is it
  LIVE CHAT is a instant chat system that monitors all potential browsers and customers who access or browse any of ...
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  How to upload a file, image on SLACK Communications.
  SLACK COMMUNICATION SYSTEM FOR STAFF INTERNALLY: All Communication between Staff is to be done through SLACK COMMUNICATIONS. To access the Slack ...
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  How to send or communicate an Event Job Sheet on SLACK.
  UPDATED POLICY 16 July 2019 by @kelvin.lee Policy How to send or communicate an Event Job Sheet on SLACK., is now ...
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  When do I have to be logged into Slack Communications?
  SLACK COMMUNICATION SYSTEM FOR STAFF INTERNALLY: All Communication between Staff is to be done through SLACK COMMUNICATIONS. To access the Slack ...
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  Who do I know who to speak to or with on Slack?
  There are many different people you can commuicate with in the Company. Working out who to speak with can be ...
• ERM User Manual
  Chauffeur and Driver safety education
   Updated 16 May 2020 23:35 by @greg.paff  Added the explanation the Split Break Time offer option in this policy. To ...
• ERM User Manual
  Finished or End of Chauffeur Shift what do you do with the vehicle?
   Updated 28 July 2020 23:04 by @Reception Staff at Iconic Productions Sydney - Faith  The address of Iconic Studios, ...
• ERM User Manual / Live Chat
  1) Live Chat - New Customer on LIVE CHAT notification. What is it and
  LIVE CHAT is a instant chat system that monitors all potential browsers and customers who access or browse any of ...

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