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• Film Movie & Video Productions
  SBC TASK of “Schedule Date Pre-Inspection” with Customer
  SBC TASK of “Schedule Date Pre-Inspection” with Customer For information on this TASK in the Document "SBC Event Tasks in Calendar ...
• ERM User Manual
  Sales Agent - Call Sales Daily Work Procedures
  Follow each step below methodically to ensure accuracy and efficiency in the role of Sales Person/Phone Sales Rep. You may require ...
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  When can I book an event? How to check for product availability? How to work
  Most events can be booked all year around based on the products availability. Refer to Product Availability Page by clicking ...
• ERM User Manual / Emails and Sending Emails
  Where do I find email marketing templates to send to clients?
  The email marketing clients are found in the EMAIL MARKETING menu.  Email Marketing templates are created by Iconic Marketing team ...
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  The customer is not sure of numbers or dates or product options. What should
  IMPORTANT: Bookings are fixed orders and cannot be changed as per the terms and conditions of the company. If a customer ...
• ERM User Manual
  How can a customer make a booking? What options do we provide to customers
  VERY IMPORTANT ALL SALES & EVENTS STAFF:   AT NO STAGE SHOULD A BOOKING BE MADE BY EMAIL.  IT IS NOT ...
• ERM User Manual / Live Chat
  What is the X in Visitors on site Live Chat page?
  Thein  displays the actual history of the customer/visitors browsing on the company website. By press the  a window will open up ...
• ERM User Manual
  Introductory Email to Corporate Customers for Gallipoli Live and ANZAC Show.
  The following written content is a sample letter we call "Introductory Email to Corporate Customers for Gallipoli Live and ANZAC ...
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  How do I setup SLACK communications system?
  SLACK COMMUNICATION SYSTEM FOR STAFF INTERNALLY: All Communication between Staff is to be done through SLACK COMMUNICATIONS.  To access the ...
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  How to send or communicate an Event Job Sheet on SLACK.
  UPDATED POLICY 16 July 2019 by @kelvin.lee Policy How to send or communicate an Event Job Sheet on SLACK., is now ...
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  Group Email for all Cast and Crew Employees
  Where a cast or crew staff member is required to communicate with an Iconic Production or Iconic Performance customer or ...
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  Petty Cash Reimbursement Request form for all Iconic approved persons
  To streamline the large volume of petty cash and receipt payment transactions for work related expenses, paid initially by Iconic ...
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  SETTING UP VOIP LYNC PHONE SYSTEM (MANUALLY)
  After downloading the Lync Software for your PC, proceed to setup the phone system with the exact settings.  The settings ...
• ProjeQtor
  1) A brief process of how Project Management System works in Projeqtor
  The Project Management System works using statuses and Notes.  While this information below is a brief account of how the ...
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  04 Training All Persons = Slack Threading and Thread conversations
  There is an additional feature in SLACK that allows for conversation threading.  This refers to specific ongoing conversations are unique ...

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