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• Shows / Events / Performances / Spruiking
  Spruker Information Spruiking for an Iconic Event
  If you are rostered to spruik an event, show, performance for Iconic there are a few important things to do.  ...
• ERM User Manual
  If a child is 7 or under and the adult CCRP does not have a
  This is always a situation that every Iconic Chauffeur experiences at times. In the event this occurs when you arrive ...
• Iconic Intelligence™ Office & Policy Architecture / Iconic Intelligence™ > Office of the Chief Executive > Governance & Commissioning
  ICONIC-AI-KNW-002 — Executive Chief of Staff Production Commissioning and Operational Status Record
  Access Classification: EXECUTIVE RESTRICTED Recommended Permissions: Steve Baltzois initially. David Phillips can be added later when we formally establish his access ...
• ERM User Manual / Opportunities
  Creating New Opportunity
  New opportunities should be created for every contact that you speak to who would like to make a booking but ...
• Shows / Events / Performances
  What is our cancellation policy?
  Please refer to the cancellation policy on the company's terms and conditions.   http://www.iconicperformances.com.au/policy.php?id=12   ...
• Shows / Events / Performances
  Are we allowed to give out the performers mobile numbers to customers?
  No.  The best approach is to pass on the customers number to the Artist for the Artist to call.  At ...
• ERM User Manual
  How to complete a VIP Chauffeur Job?
   Updated 03 July 2020 09:44 by @kelvin.lee  New VIP Chauffeur Job Completion Form now used for Chauffeur.  No longer send ...
• 
  What are the prices to the shows?
  The prices to the shows can be found on the Product Availability Page in the ERM under the TAB of ...
• ERM User Manual / Emails and Sending Emails
  Can I send an email internally to staff members? What are staff personal emails
  No.  Staff email address are only used for username purposes and access into the systems.  All staff are connected to ...
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  Country and State columns in the View Activity Task List Page
  We have added two additional columns in the View Activity / Task List Page. The two additional columns are Country ...
• ERM User Manual / Opportunities
  How do I edit an Opportunity?
  When the customer calls back or you do a follow up call for this customer or a customer who has ...
• ERM User Manual / Customer
  When adding new customer to existing company, I place in email address and red box
  This indicates that the customer's email address is on the system.  If this is the case, you will not need ...
• 
  A customer from a school has questioned the GST amount, as the price of GST
  All show and event prices are displayed without GST.  GST is added to the final total amount payable. Schools, vacation care ...
• ERM User Manual / Add New Order / Book Event
  Deposits for Events, shows and products
  Most of Iconic's events, shows and products require a deposit.  Where a deposit is required, the amount for the deposit ...
• Shows / Events / Performances / Remembrance Day Live - A Story of November 11
  What is the minimum number of tickets to be purchased for Remembrance Day Live
  For a corporate booking, where the event is booking by an organisation or company, the minimum amount of tickets is ...

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