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  01. Responsibilities and Duties of Stage Hand / Sound Tech / Production Crew who are
  The information stated below is the duties, agreements, and responsibility of all WORKERs Iconic Productions regardless of whether they are ...
• ERM User Manual / Customer
  What to do with the customer account who is no longer working there at the
  This requires a little more work to do. We cannot remove a person's name from a customer account. This is ...
• ProjeQtor
  How do I enter my hours of work on the Timesheet on ProjeQtor?
  TimeSheet Explanation: The timesheet records the hours of work you are doing the activities. It is better to enter the ...
• ERM User Manual / Opportunities
  Creating New Opportunity
  New opportunities should be created for every contact that you speak to who would like to make a booking but ...
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  Marketing Script for all School Based Shows for School Based customers/clients
  The following is a generic marketing script to be used by sales staff when marketing or selling School Based Shows ...
• ERM User Manual
  Sales Agent Daily Task and ACT Routine
  The following are Daily Tasks and a Sales Agent's ACT Routine. While it is the daily procedures, things may change ...
• ERM User Manual / Customer
  Add a New Customer to an Existing Company
  To ADD a NEW CUSTOMER to an EXISTING COMPANY there are two options. Quick Reference Page Contents: Option 1: Add New Customer to Existing Company ...
• ERM User Manual
  Product Availability. Sales Production Calendar. How to use the Product Availability Page to find the
  In view of the challenges, difficulties and issues with find the most suitable event date to book an event, it ...
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  Benefits of School Incursions and Excursions / field tips email to encourage customer purchase, showing
  The following written content is a sample letter we call "BENEFITS OF SCHOOL INCURSONS and EXCURSIONS" that we recommend to ...
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  How do I setup SLACK communications system?
  SLACK COMMUNICATION SYSTEM FOR STAFF INTERNALLY: All Communication between Staff is to be done through SLACK COMMUNICATIONS.  To access the ...
• ProjeQtor
  How to enter Results when activity status changed to Done
  In the Project Management, when an activity is completed you need to change the status to  DONE  . Once you ...
• ERM User Manual / Add New Order / Book Event
  Steps to Book an Event or Add New Order
  There are a few ways to book an Event or Add New order.  The easiest way is to find the ...
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  Should I change my work status on the Lync VOIP Phone System? My Work Status
  The Lync VOIP Phone System Status feature is not recommended to be used and will interfere with all the other ...
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  Fatigue Management and taking Breaks (all Workers and Contractors)
  The COMPANY recognises that fatigue affects a person’s health and wellbeing, increases the chance of illness and workplace injuries occurring, ...
• ERM User Manual / Customer
  A customer with the same first and last name has been found on the system
  If you receive the following system message when adding a new customer into the ERM system, after pressing the  Add ...

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