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• If unsure on something or anything about my job or role or there is a problem or a question asked has not been answered, what should I do?

  Iconic Productions and the Company Directors stand by the strong Brand and Level of Performance that makes Iconic Productions successful,
  2793 views
• 03 Customer Detail or Customer Edit or Customer Account Page

  The Customer Detail or Customer Edit or Customer Account Page is where you will find all details and information of
  324 views
• A customer from a school has questioned the GST amount, as the price of GST was not included. Do all schools get the GST back from the government?

  All show and event prices are displayed without GST.  GST is added to the final total amount payable. Schools, vacation care
  241 views
• A customer with the same first and last name has been found on the system when adding a new customer (Add New Customer)

  If you receive the following system message when adding a new customer into the ERM system, after pressing the  Add
  185 views
• Add a New Customer to an Existing Company

  To ADD a NEW CUSTOMER to an EXISTING COMPANY there are two options. Quick Reference Page Contents: Option 1: Add New Customer to Existing Company
  746 views

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ERM User Manual