Text Entered

Slackbot Responds with

rb, tb, sb, brk

Your break has been logged.

es, eos

SHIFT ENDED. Thank you. Your shift has now ended and you have been logged out.  Have a nice day.

Fs

Fuel servicing has now been logged.

Cw

Car wash/clean has been logged.

Rfb

Your return from your break has been logged.

Ss

SHIFT STARTED, and confirmed user account. You have been logged on. Check your volume is 100% on all devices for communication.

Va

Confirmed and logged - you have arrived at VIP PU Location.

Fle

Logged fuel refill completed. Please go online, proceed to CORE AREA for your next job.

Ofl

You have indicated you are OFFLINE. If you haven't please explain why.  An event manager will contact you shortly if required. This has been logged. System COMMS - no reply required.

Onl

Received chauffeur ONLINE.

Lc

Leaving Car Logged. Please explain why, if you have not yet done so.  An event manager will contact if required.

Crt

Logged, chauffeur returned to vehicle.

Dll

Delayed in going back online logged. Information has been sent to the support team.  If required they will contact you.

Cwe

Logged car wash completed. Please go online, proceed to CORE and for your next job.

Lw

Logged - Vehicle low on water - @George has been notified.

Lm

Logged - Vehicle low on condiments - @George has been notified

Lt

Logged - Vehicle low on tissues - @George has been notified

Int

Provide customer name and International Phone number for verification of Job.  An event manager has been notified and will contact the customer shortly. Please wait for reply.  If no reply with 5 minutes, call 0418 120 021

Clf

Logged - vehicle requires cleaning due to customer.  An event manager will respond with procedure code to follow.

Dtu

Unsure of Destination has been logged.  Provide customer name and contact phone number.  An event manager has been notified.  Please standby for response.  If no response within 2 minutes, call 0418 201 045.

w30

Logged - chauffeur on WAIT/HOLD for 30 minutes.  An event manager has been notified. Standby for response.  If not response within 5 minutes call 0418 201 045.

Cnf

Cannot Find Customer has been logged.  Please provide customer name and phone number for job verification ... Standby, an event manager has been notified.  If no response within 2 minutes from customer or event manager call 0418 201 045.

Jdc

Logged - job details changed - provide new details for job verification and account changes.

Cnl

Logged - customer cancelled job - provide customer name, phone number and reason.  Cancellation will be logged upon details received and an event manager will contact customer for verification.

Cdns

Logged - chauffeur DID NOT SLIDE TO BEGIN TRIP - this has been logged to your account.  Call 0418 201 045 for further instructions.

Jr

job received confirmed

Cl

confirmed, customer being called

Av

confirmed, you have arrived at PU location

Pd

confirmed, vehicle proceeding to destination

Dp

confirmed, client dropped at DO destination.  REMINDER, please ensure you have you checked vehicle for lost items, done a quick clean of client seating area, checked you are online on Job System for your next job.

CLSD

Support Team Level 1 (Graham) has finished for the day.  For support contact Level 2 support (Jeet's Team) on Slack Communications or email Jeet at support@iconic.productions or call on 02 8003 3967.

b911

All staff on this channel are currently busy assisting other customers or other staff.  Please wait or try again soon.  Alternatively you may call "The Boss - Steve Baltzois" if urgent.

Call Time Confirm Check/Confirm required.

An UPDATE to a rostered CALL EVENT has occured.  Check your email and confirm by clicking on YES and accepting rostered call Time Event(s).

evtup1

An UPDATE to an EVENT you are rostered on has occurred (see above).  Check your email and confirm by clicking on YES and the UPDATE and your roster on the event.

ncte1

*You have been rostered on a new CALL TIME event.*   Check your email for the CALL TIME details and confirm by clicking on YES and accepting rostered call Time Event(s).  *Please remember your unavailability must be provided 1 month in advance.  If you have not provided your unavailability then you are required to accept your event roster.*   ||   _Iconic Productions has partnered with Rome2Rio and this is a free service for you to use.  The site gives you approximate directions, bus and train numbers to collect and estimated costs to allow you to plan your best way to get at your location on time._  ||   *It is always highly recommended that all CAST & CREW personally contact their accommodation location between 16:00 (4pm) and 17:00 (5pm) to notify the staff at the accommodation of your time of arrival to ensure that if required, a key is left at the door if arriving late or when the site is closed.*

Password Request for =

Your request for The password for the folder/location/program you entered has been received.  Iconic's Server and SLACKBOT will check, confirm and verify your details and request with the appropriate departments, supervisors and folder/server permissions. If your name is listed or you are temporarily approved, SLACKBOT will approve it and you will receive the password in the DIRECT MESSAGE box. Passwords do change periodically and the password you were given be no longer be valid.  The password will be sent to you via DIRECT MESSAGE.  Check your DIRECT MESSAGE inbox periodically.  It may take between 5 minutes to 4 hours to issue the password depending on the number of SlackBot Requests received today.