If a customer wishes to make a credit card payment after their booking is made and scheduled in the ERM, do the following ...

1. Find the Order by either ...
1. Searching for the Order using the Menu ... Orders > Search / Lookup an Order
2. Searching for the Customer, then pressing on the Customers Order TAB and selecting the correct order.
2. Press the ACTION button  to display the Pay Options.
   
   
3. To Pay the Deposit by the Credit Card, select PAY DEPOSIT option
    
   
   
4. To Pay a Balance or amount by the Credit Card select PAY BALANCE option
   
   
   
5. In the PAYMENT METHOD drop box, select Credit Card Payment (aka PIN)
   
6. In the PAYMENT RECEIVED enter the amount that the customer is going to pay.  The amount should be the full amount they are paying by card.
   
   
7. Leave the CHQ / REFERENCE field empty or enter brief description of payment note.
   
8. Press the PAY NOW button and enter or ask the customer for the Credit Card Details and enter the required information into the fields shown.
   
9. Confirm the details with the customer.
   
10. Process the payment by pressing the PAY NOW BUTTON.
    
11. When finished and paid, make sure you inform the accounts department or select the correct Payment Status for Payment.  The Payment Status should be done manually.