If you have found 2 identical customers, contact Graham (Support) on the Support Channel of Slack Communications. 

If requested than schedule an activity for Graham (Support) to look into this matter to be sorted out.

Questions Asked and Answered:

1. David Phillip | 09-Jul-2020 12:46 |
   Question: is "Graham (Support)" still the current contact in this regard?
   1. answered by @nikolas.harrington 09-Jul-2020 13:43
      1. No, I replaced Graham.  If you find two identical customers you speak to the Event Supervisor on Slack and they provide you with a code to make the changes.