Content in Call Connections

• If unsure on something or anything about my job or role or there is a problem or a question asked has not been answered, what should I do?

  Iconic Productions and the Company Directors stand by the strong Brand and Level of Performance that makes Iconic Productions successful,
  2793 views
• 1) How to make a phone call on Lync VOIP Phone system

  To make a phone call from the Lync VOIP Phone System do the following. Ensure your VOIP Phone system is on
  84 views
• 2) How to put a customer on hold on the Lync VOIP Phone System

  Putting a customer on hold using the VOIP Phone System is very easy. While on a call and on the Phone
  63 views
• 3) How to transfer a call on Lync VOIP Phone System

  Transferring a call on the VOIP Phone System can be done using the following steps. To transfer a call to another
  61 views
• 4) How do I hang up, or end a call, or close a call on Lync VOIP Phone System.

  To enda a call, close a call or hang up on a customer after finishing to speak with the customer
  53 views
• How do I request or suggest a change to a script or task, or activity or related work duty?

  All changes or suggestions to change, omit, or improve something relating to a duty, task, script, stage direction or procedure
  3353 views
• How to setup a Conference Call or Meeting Call or Multiple Staff Support Call on Phone System

  Sometimes where required, staff and/or contractors may need to setup a Conference Call or Meeting Call or Multiple Staff Support
  72 views
• My phone button has a red line diagonal cross on it. What is this and what do I do?

  If on your VOIP Phone system, whilst on a call you notice that your button has a red line
  49 views
• When calling I get an error the call cannot be connected to the server?

  This can or can not be Network Problem but most probably it is. To make sure if this is caused
  48 views

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