Content in Sales / Event Staff

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• Codes to use on Slack for starting a work shift, breaks and ending a work shift

  Not all employees and contractors are required to use these codes, however if you are a sales or event manager
  295 views
• If unsure on something or anything about my job or role or there is a problem or a question asked has not been answered, what should I do?

  Iconic Productions and the Company Directors stand by the strong Brand and Level of Performance that makes Iconic Productions successful,
  2793 views
• 02 Training All Persons = Never Assume and be 100% on point at all times

  Iconic Productions brand is based on the fact that we are always 100% on point and accurate in everything we
  134 views
• A customer from a school has questioned the GST amount, as the price of GST was not included. Do all schools get the GST back from the government?

  All show and event prices are displayed without GST.  GST is added to the final total amount payable. Schools, vacation care
  241 views
• Admission, Video, and Photography Conditions at an Iconic Event, show or performances.

  The simple answer to this question of "What are the Admission, Video, and Photography Conditions at an Iconic Event, show 
  8506 views
• Can a customer use the images on the web site and print them?

  Yes, only if the customer has booked an event with Iconic Productions. If the customer cancels the event they are no
  57 views
• Can I use my personal phone or mobile or email to contact or have a customer contact me?

  NO! Under no circumstance is a staff member or event manager allowed to use a personal mobile phone, personal home
  74 views
• Can the customer call and change the timing of the show later after booking the show?

  We allow changes to times and dates within 14 days from the event date.  Administration charges may apply to some
  61 views
• Country and State columns in the View Activity Task List Page

  We have added two additional columns in the View Activity / Task List Page. The two additional columns are Country
  125 views
• Do we send the promotional material and advertising material to the customer?

  This varies depending on what event it is. For corporate events, we are able to send promotional material for the customer
  52 views
• Event Job Time Sheet for Iconic Employees & Contractors (How to complete the Online Event Job Sheet)

  UPDATED FAQ POLICY 28 June 2019 09:29am The Event Job Time Sheet will no longer also be the form to use
  193 views

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